1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
|
<!DOCTYPE html>
<html lang="en-HK" prefix="og: http://ogp.me/ns#">
<head>
<title>JobsReader - Help Center</title>
<!-- css -->
<?php include 'inc/headlinks.php';?>
<!-- js -->
<?php include 'inc/link-js.php';?>
</head>
<body>
<!-- header -->
<?php include 'inc/header.php';?>
<!-- end of header-->
<section class="wrapper">
<div class="container">
<div class="m-auto" style="width: 162px;">
<p class="greenWord"><b>For Employer</b></p>
<p class="h1 unbold">Help Center</p>
</div>
<div class="form-group inputIcon mt-4 mb-4 middleWrap">
<input type="text" class="form-control searchInputBar" id="search" aria-describedby="search"
placeholder="Search Keyword">
<i class="fas fa-search"></i>
<a href="javascript:void(0);" class="searchDeleteBtn"><i class="fas fa-times"></i></a>
</div>
<div id="accordion" class="pt-4">
<div class="accordionWrap">
<div class="accordionHead" id="heading-1">
<div class="mb-0">
<a role="button" class="h2 word" data-toggle="collapse" href="#collapse-1"
aria-expanded="true" aria-controls="collapse-1">Employer Registration</a>
</div>
</div>
<div id="collapse-1" class="collapse show" data-parent="#accordion" aria-labelledby="heading-1">
<div class="accordionBody">
<div id="accordion-1">
<div class="accordionSub">
<div class="accordionSubHead" id="heading-1-1">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-1-1" aria-expanded="false" aria-controls="collapse-1-1">
When my Jobs Reader account registration is still being verified, can I
buy and write a job ad?
</a>
</div>
</div>
<div id="collapse-1-1" class="collapse accordionSubBody" data-parent="#accordion-1"
aria-labelledby="heading-1-1">
<p>Yes, you can continue to buy job ad plans, to write and post job ads
when your newly registered Jobs Reader account is under verification.</p>
<p class="mb-0">Please note: You will only be able to view the candidates
applied to your job ad once your Jobs Reader account is verified.</p>
</div>
</div>
<div>
<div class="accordionSubHead" id="heading-1-2">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-1-2" aria-expanded="false" aria-controls="collapse-1-2">
What documents are required to verify my Jobs Reader account?
</a>
</div>
</div>
<div id="collapse-1-2" class="collapse accordionSubBody" data-parent="#accordion-1"
aria-labelledby="heading-1-2">
<p>Kindly refer to the list below for documents and contact information required
for your account verification. </p>
<p>Upon your account registration, we will contact you within 1-2 working days
days
to collect the documents.</p>
<p>Required documents (whichever applicable): </p>
<ul>
<li>Business Registration Certificate</li>
<li>Tax exemption letter issued by Inland Revenue Dept</li>
<li>Certificate of a society issued by the Hong Kong Police</li>
<li>Certificate of a school issued by the Education Bureau</li>
<li>Building Management Ordinance for the Incorporation of Owners</li>
<li>Overseas business registration proof</li>
</ul>
<p>Required contact information:</p>
<ul class="mb-0">
<li>Name</li>
<li>Phone number</li>
<li>Position title</li>
<li>Email address
</li>
</ul>
</div>
</div>
<div>
<div class="accordionSubHead border-bottomNone" id="heading-1-3">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-1-3" aria-expanded="false" aria-controls="collapse-1-3">
How do I know if my Jobs Reader account has been verified?
</a>
</div>
</div>
<div id="collapse-1-3" class="collapse accordionSubBody border-bottomNone "
data-parent="#accordion-1" aria-labelledby="heading-1-3">
<p class="mb-0">Upon submission of all your valid documents and contact
information, it will
take 1-2 working days for your account to be verified and we will
notify you via email. </p>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="accordionWrap">
<div class="accordionHead" id="heading-2">
<div class="mb-0">
<a role="button" class="h2 word" data-toggle="collapse" href="#collapse-2"
aria-expanded="false" aria-controls="collapse-2">
Job Posting
</a>
</div>
</div>
<div id="collapse-2" class="collapse" data-parent="#accordion" aria-labelledby="heading-2">
<div class="accordionBody">
<div id="accordion-2">
<div class="accordionSub">
<div class="accordionSubHead" id="heading-2-1">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-2-1" aria-expanded="false" aria-controls="collapse-2-1">
Can I edit or change my job ad title after the job ad is
posted?
</a>
</div>
</div>
<div id="collapse-2-1" class="collapse accordionSubBody" data-parent="#accordion-2"
aria-labelledby="heading-2-1">
<p class="mb-0">Yes. You can edit or change your job ad title within 5
days from the
original posting date.</p>
</div>
</div>
<div>
<div class="accordionSubHead" id="heading-2-2">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-2-2" aria-expanded="false" aria-controls="collapse-2-2">
Can I edit or change the job functions after the job ad is posted?
</a>
</div>
</div>
<div id="collapse-2-2" class="collapse accordionSubBody" data-parent="#accordion-2"
aria-labelledby="heading-2-2">
<p class="mb-0">Yes. You can edit or change the job functions within 5 days from
the original
posting date.</p>
</div>
</div>
<div>
<div class="accordionSubHead border-bottomNone" id="heading-2-3">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-2-3" aria-expanded="false" aria-controls="collapse-2-3">
What is the difference between job slots and job posts?
</a>
</div>
</div>
<div id="collapse-2-3" class="collapse accordionSubBody border-bottomNone "
data-parent="#accordion-2" aria-labelledby="heading-2-3">
<p>Job posts are the job ads you create to attract candidates. </p>
<p>Job slots represent the number of jobs ads you can have active on the job
boards at any given time. </p>
<p class="mb-0">For example, if you are on a Jobs Reader Job Slots plan with 3
job slots, you
can post 3 jobs today and replace them with 3 different jobs tomorrow
without needing any more slots. You can freely swap jobs in and out of these
slots by closing and posting jobs as needed. If you need additional job
slots, just select and buy a bigger plan at the Plans & Pricing - Job Slots
page.</p>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="accordionWrap">
<div class="accordionHead" id="heading-4">
<div class="mb-0">
<a role="button" class="h2 word" data-toggle="collapse" href="#collapse-4"
aria-expanded="false" aria-controls="collapse-4">
Payment / Invoicing
</a>
</div>
</div>
<div id="collapse-4" class="collapse" data-parent="#accordion" aria-labelledby="heading-4">
<div class="accordionBody">
<div id="accordion-4">
<div class="accordionSub">
<div class="accordionSubHead" id="heading-4-1">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-4-1" aria-expanded="false" aria-controls="collapse-4-1">
How to pay?
</a>
</div>
</div>
<div id="collapse-4-1" class="collapse accordionSubBody" data-parent="#accordion-4"
aria-labelledby="heading-4-1">
<a href="howtopay.php" class="link">Learn more about How to Pay <i
class="fas fa-chevron-right"></i></a>
</div>
</div>
<div>
<div class="accordionSubHead" id="heading-4-2">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-4-2" aria-expanded="false" aria-controls="collapse-4-2">
How to view credit summary?
</a>
</div>
</div>
<div id="collapse-4-2" class="collapse accordionSubBody" data-parent="#accordion-4"
aria-labelledby="heading-4-2">
<p>Only Administrator and user with permission
can use
this feature.</p>
<p class="mb-0"> Go to Billing in the drop-down menu.
Click Credit Summary to view your credit details (e.g., available credits,
used credits and expiry date).
</p>
</div>
</div>
<div>
<div class="accordionSubHead" id="heading-4-3">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-4-3" aria-expanded="false" aria-controls="collapse-4-3">
How to view credit history?
</a>
</div>
</div>
<div id="collapse-4-3" class="collapse accordionSubBody" data-parent="#accordion-4"
aria-labelledby="heading-4-3">
<p>Only Administrator and user with permission can use
this feature.</p>
<p>Go to Billing in the drop-down menu.
Click Credit History to view your credit details (e.g., credit activities).
</p>
</div>
</div>
<div>
<div class="accordionSubHead" id="heading-4-4">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-4-4" aria-expanded="false" aria-controls="collapse-4-4">
How to view the account invoices?
</a>
</div>
</div>
<div id="collapse-4-4" class="collapse accordionSubBody" data-parent="#accordion-4"
aria-labelledby="heading-4-4">
<p>Only Administrator and user with permission
can use
this feature.</p>
<p>Go to Billing in the drop-down menu.
Click Invoices to view your invoices details.
</p>
</div>
</div>
<div>
<div class="accordionSubHead border-bottomNone" id="heading-4-5">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-4-5" aria-expanded="false" aria-controls="collapse-4-5">
How do I change my company billing information?
</a>
</div>
</div>
<div id="collapse-4-5" class="collapse accordionSubBody border-bottomNone"
data-parent="#accordion-4" aria-labelledby="heading-4-5">
<p>To change your company billing information, kindly email us your new contact
person name, position title, new email address, new contact number and proof
of the new company address or billing address at <a
href="mailTo:cs@jobsreader.com" class="link">cs@jobsreader.com</a>. We
will
reply to you within 1-2 working day.
</p>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="accordionWrap">
<div class="accordionHead" id="heading-5">
<div class="mb-0">
<a role="button" class="h2 word" data-toggle="collapse" href="#collapse-5"
aria-expanded="false" aria-controls="collapse-5">
Manage Account & Security
</a>
</div>
</div>
<div id="collapse-5" class="collapse" data-parent="#accordion" aria-labelledby="heading-5">
<div class="accordionBody">
<div id="accordion-5">
<div class="accordionSub">
<div class="accordionSubHead" id="heading-5-1">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-5-1" aria-expanded="false" aria-controls="collapse-5-1">
How do I edit or change company contact information in my account?
</a>
</div>
</div>
<div id="collapse-5-1" class="collapse accordionSubBody" data-parent="#accordion-5"
aria-labelledby="heading-5-1">
<p>Kindly email us at <a href="mailTo:cs@jobsreader.com"
class="link">cs@jobsreader.com</a> with the new company contact
information
or details you wish to update along with supporting documents as shown
below. We will reply to you in 1-2 working day.</p>
<p>Company contact information (whichever applicable):</p>
<ul>
<li>New contact person name:
</li>
<li>New contact number:
</li>
<li>New company address:
</li>
<li>New registered email address (to receive important Jobs Reader notice
and reminder):
</li>
<li>New company website (web address that display in your job ad
):
</li>
<li>New company industry (company job nature that display in your job ad
):
</li>
</ul>
<p>Required supporting documents:</p>
<ul class="mb-0">
<li>Business registration
</li>
<li>Removal notice
</li>
<li>Any other proof for the changes
</li>
</ul>
</div>
</div>
<div>
<div class="accordionSubHead" id="heading-5-2">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-5-2" aria-expanded="false" aria-controls="collapse-5-2">
My company name has been changed. How do I update it in my account?
</a>
</div>
</div>
<div id="collapse-5-2" class="collapse accordionSubBody" data-parent="#accordion-5"
aria-labelledby="heading-5-2">
<p class="mb-0">Kindly email us at <a href="mailTo:cs@jobsreader.com"
class="link">cs@jobsreader.com</a> with your updated Business
Registration
(BR) copy with Certificate of Change of Name (CR). We will reply to you
within 1-2 working day.</p>
</div>
</div>
<div>
<div class="accordionSubHead" id="heading-5-3">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-5-3" aria-expanded="false" aria-controls="collapse-5-3">
How to reset my password?
</a>
</div>
</div>
<div id="collapse-5-3" class="collapse accordionSubBody" data-parent="#accordion-5"
aria-labelledby="heading-5-3">
<p>Follow the steps below to easily reset the password to your Jobs Reader
account.</p>
<p>Go to <a href="forget_password.php" class="link">Forgot password</a>. </p>
<p>Enter the email address associated with your Jobs Reader account, then click
Reset Password.
</p>
<p>Within 5 minutes you will receive an email including instructions on how to
reset your password.
</p>
<p>Please note: The link that you receive is only valid for 24 hours. If you do
not access this link within 24 hours, you will need to request a new link.
</p>
<p>If you do not receive the reset password email after 5 minutes, check your
spam folder before a second attempt.
</p>
</div>
</div>
<div>
<div class="accordionSubHead border-bottomNone" id="heading-5-4">
<div class="mb-0">
<a class="collapsed h3 word mb-0" role="button" data-toggle="collapse"
href="#collapse-5-4" aria-expanded="false" aria-controls="collapse-5-4">
I have requested to reset password, but haven't I received a password
reset email, what should I do?
</a>
</div>
</div>
<div id="collapse-5-4" class="collapse accordionSubBody border-bottomNone"
data-parent="#accordion-5" aria-labelledby="heading-5-4">
<p>If you do not find the email in your inbox, please check your junk or spam
email folder.</p>
<p class="mb-0">Still not there? It means there’s likely a mistake in your email
address or
username provided. It could be a typo or the wrong email address or
username. Double check that it is the same email you used to sign up for
your Jobs Reader account.</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- end #section -->
<div class="warningBg text-center pt-4 pb-4">
<p class="h1 unbold whiteWord">Still need Help?</p>
<p class="whiteWord m-0"> <a href="contact.php" class="whiteLink"
title="Contact">Contact us</a> for more support and service.</p>
</div>
<!-- footer -->
<?php include 'inc/footer_p.php';?>
<!-- end of footer -->
<!-- custom JS -->
</body>
</html>
|